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AX Hotels – Sliema, Malta Island – The selected candidate will be a self-confident and very well organised professional who portrays an image of efficiency. The ideal candidate must have a guest care as a priority, with every effort should be made to meet guests’ needs with all comments/complaints being actioned to a high degree of efficiency. Responsibilities: Know the standards and put them into practice in his/her daily work Be available for guests at all times as a point of contact and co-responsibility for appropriate treatment of guest complaints, passing on and documenting such complaints Promote all Hotel Sales and in-house facilities Check and monitor any functions taking place at the time Ensure all staff hand-over procedures are carried out at shift change and that all check & task lists have been completed Requirements: Good standard of education Fluency in English; another European language will be considered as an advantage Be computer literate Has previous working experience in Front of Ho…



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